shipping information

Shipping Inquiries

For any shipping-related questions, please contact us at: shipping@bullseyenorth.com

General Shipping Information

  • Order Modifications: Once an order is placed, we cannot add items to it. This ensures speed and accuracy in shipping.

  • Shipping Fees:

    • Orders under $300 (before taxes/after discounts): $17 flat-rate shipping.

    • Orders over $300 (before taxes/after discounts): Free standard shipping via Canada Post or UPS (some exceptions apply, e.g. remote locations).

  • Oversize/Overweight Items (e.g., safes, large ammunition orders): Not eligible for free shipping. A custom shipping quote will be provided before processing.

You’ll be contacted by email if any additional shipping charges apply before your order is finalized.

Shipping Methods & Timelines

  • Carriers: Canada Post or UPS (signature required). Tracking information is sent via email.

  • Processing Time: Most in-stock orders ship within 2–3 business days.

    • Sales/events or service requests (e.g., mounting) may extend processing by 1–3 additional days.

  • Delivery Time: Estimated between 1–6 business days after shipment (excluding remote areas).

  • Backorders: Shipped upon arrival with priority processing.

For the fastest service, please include all required info and a daytime phone number with your order. Always include your order number in correspondence.

Firearms, Ammunition and Magazine Purchases

By law, a valid PAL (Possession Acquisition License) is required for firearm, ammunition and magazine orders. You can enter this at checkout, and we’ll keep it on file until it expires.

  • Non-restricted firearms, Ammunition and Magazines: Require PAL and date of birth.

  • Restricted firearms: Require PAL, date of birth, gun club/range name, and city/town of birth.

  • Restricted firearms can only ship to the address registered to your PAL.

  • Orders will not ship until government transfer authorization is complete.

  • Expedited shipping for restricted firearms is available after registration is processed—please contact us to request.

Billing & Security

If your billing and shipping addresses differ and you're paying by credit card, we may request additional documentation before processing your order.

Order Issues & Cancellations

If we encounter a problem (e.g., address issue, missing info, stock issue), we will contact you by email and phone. If we don’t hear back within 7 days, your order will be cancelled and refunded. If we can’t refund to the original payment method, a store gift card will be issued instead.

Local Pick-Up Orders

We will notify you by email or phone within 2–3 business days once your order is ready for pickup.
Please do not visit the store before receiving confirmation.

At pickup:

  • Photo ID (Driver’s License or PAL) is required.

  • A valid PAL must be shown for firearm or ammunition pick-ups.

Please note that we do not ship to the USA. For products available in the USA visit Bullseye South.